We are committed to offering new services to help our members stay on top of their finances. Our new online banking and Bill Pay site and our Mobile Banking app offer new features, easier navigation, and provides you more control.

• A New Design and Easier Navigation
• View Account(s) Balances on a Dashboard View
• Send Money with Zelle
• Easier External Account Transfers
• Secure Live Chat
• Credit Monitoring and Alerts
• View and analyze current spending patterns, transaction history
• Set Budgets & Savings Goals, and Track Progress with Trends
• Financial Education Tools
• Incorporated Bill Pay

• Make Internal and External transfers
• Secure Live Chat
• Send Money with Zelle
• Set Custom Alerts
• Change Account Password
• Credit Monitoring and Alerts

Trends is a new feature upgrade within online banking that will provide you access to awesome budgeting tools! With Trends, you can monitor your current spending patterns while analyzing transaction histories.

• Set Budgets
• Establish Savings Goals
• Track Progress
• Instant Credit Score Access
• Financial Improvement Tips
• Savings Opportunities
• Financial Education Tools
• Credit Report Monitoring and Alerts

Zelle is a fast, safe and easy way to send money in minutes to friends, family and others you trust, using only their U.S. mobile number or email address. Use Zelle in your SFCU Mobile Banking App to send money directly from your bank account to theirs. With Zelle, you can also receive money directly into your bank account within minutes.

How do I set up Zelle?
• Log in to online banking
• Click on the Bill Pay tab
• Select “Send Money with Zelle”
• Enroll your U.S. mobile number or email address
• You are ready to start sending and receive money from Zelle

We’re excited to offer Credit Score by SavvyMoney! SavvyMoney is a FREE comprehensive Credit Score program designed to help you stay on top of your credit. This new tool breaks down and grades each section of your report on payment history, credit usage, total balances, credit age, and recent credit. In addition, Credit Score tells you why your grade is what it is and how to improve and increase your score.

• Check your Latest Credit Score
• Daily Score Updates
• Credit Monitoring
• Change Alerts

To better serve you! We have updated online banking, Bill Pay and Mobile Banking to give you better tools for managing your money, paying bills, track spending, and much more!

See System Upgrade Schedule Above.

No. Please refer to our System Upgrade Schedule section for information.

Yes. Just know during the downtime, you will not be able to access online banking or Mobile Banking. You can, however, call our Bank by Phone system at (956) 661-4000 or check balances at any of our ATMs

Your User ID will remain the same. However, your password and security questions will need to be set up again. When accessing online banking for the first time, please use your current User ID and follow these steps below:

• • Step 1: Enter the User ID you currently use today. Your password will default to the last 6 digits of the primary account holder’s social security number on your EIN/TIN for business accounts. You will be prompted to change the password during your first login.
  • Step 2: Create 5 new security questions and answers. Make sure they are easy for your to remember but difficult for others to guess.
  • Step 3: You will need to set up a phone number for identity verification and enter the 4-digit verification code that will be provided to you via text message or phone call.
  • Step 4: Read and accept the terms and conditions.

Bonus Feature: You can also complete the first-time login process through your Mobile Banking App and skip step 3.

Yes. Your history will transfer over with the upgrade.

Not ACH – payroll deposit, recurring monthly deductions like insurance payments set up with your routing number and accounting number. Bill Pay items may be impacted.

No. Each account will need a separate User ID and password.

Yes, you have access to Trends and “My Credit Score,” but all the financial information displayed pertains to the primary owner of the account. To have your information displayed, you would need to open another account as the primary owner.

Yes. All scheduled payments (one-time or recurring) prior to January 30, 2022, will be processed as scheduled.

All your payees and payments will transfer over to the new online banking system.

Yes. The process will remain the same. The only difference now is that Bill Pay is fully integrated into online banking. You will no longer have to access via a separate window.

No. We are converting to Zelle! Now, you can easily use Zelle to send money to anyone.

As part of our system upgrade, Popmoney will be replaced with Zelle. During the conversion, all future and recurring payments in Popmoney will be canceled. Once the conversion is completed, you will have to set up your contacts in Zelle. So, be sure to make a copy of all your contacts, payments, and recurring payments for a smooth transition when you set up your new Zelle account through Bill Pay.

No. Your eStatements access will be the same and available after the upgrade.

Yes. Your eStatement history and past check images will be transferred over to the new system.

Yes. All your payees and payments will transfer over to the new system.

Your Mobile Banking App may automatically update upon initial access. As with online Banking, your User ID will remain the same. However, your password and security questions will need to be set up again. After the upgrade, you can perform your initial log in through the PC for online Banking or through your Mobile Banking App.

Yes. You will have access to the same great features conventionally from your smartphone.

Yes. You will have access to the same great features conveniently from your tablet as you do from your smartphone and PC.