FAQs

WHAT ARE YOUR HOURS OF OPERATION?
WHAT DIGITAL SERVICES DO YOU OFFER?
HOW CAN I MAKE A LOAN PAYMENT?
HOW CAN I CHECK THE STATUS OF MY LOAN REQUEST?
HOW CAN I UPDATE MY CONTACT INFORMATION?
WHAT DO I DO IF I DO NOT KNOW MY HOME BANKING LOGIN INFORMATION?
HOW CAN I RESET MY HOME BANKING PASSWORD?
HOW DO I SET UP HOME BANKING?
HOW DO I SET UP AN ACCOUNT-TO-ACCOUNT TRANSFER?
HOW CAN I TRANSFER FUNDS FROM MY SECURITY FIRST ACCOUNT TO AN ACCOUNT AT ANOTHER FINANCIAL INSTITUTION?
DOES MY VISA® DEBIT AND CREDIT CARD STILL WORK?
HOW DO I AVOID COVID-19 EMAIL SCAMS?
WHAT DO I NEED TO ENROLL IN MOBILITI?
HOW DO I REGISTER FOR MOBILITI?
HOW DO I APPLY FOR A PERSONAL OR MORTGAGE LOAN?

RESOURCES

HOW TO MAKE A SFCU LOAN PAYMENT
UPDATE YOUR CONTACT INFORMATION
MYCREDITUNION.GOV RESOURCES
CALCULATORS
PREPARING FOR HOME-OWNERSHIP
ALL ABOUT MORTGAGES