FAQs
- Access at your fingertips: Free Home Banking & Bill Pay; Free Mobiliti App; Text Banking and Text Alerts (Note: fees may incur from your service provider for text messaging).
- Home banking options: Direct Deposit, Account-to-Account Transfers, Transfers from external accounts (Set up via Bill Pay), Bill Pay, and Popmoney* (send money person-to-person. *$0.50 fee per transaction).
CASH/DEPOSIT
- ATMs (Deposit Checks & Cash) and Security First members can also use Rio Grande Valley Credit Union and NAFT Federal Credit Union free.
- Check deposits can be mailed to P.O. Box 4829, McAllen, Texas 78502. Please ensure the contents are enclosed in a privacy envelope.
- Telephone access: Bank by Phone System at 956-661-4000.
- Branch Night Drop Box (available at all branches)
- Home Banking: One-time transfers, schedule future transfers, or set-up recurring transfers.
- By Mail: Please send 10 days in advance of the due date to allow proper processing time. Mail to: Security First Credit Union, Attn. Teller Department, P.O. Box 4829, McAllen, Texas 78502.
- Pay by Phone*: Please contact our Call Center at 956-661-4000, opt. 7 (*Fee may apply)
- Branch Night Drop Box: (available at all branches)
This is important to ensure that statements are delivered accurately.
Please visit a local branch or contact our Call Center at (956)661-4000, Option 5 for further assistance.
- Select the Home Banking box on our homepage.
- Once on the log in page, select the “Forgot your password?” link.
- Next, you will need to complete the form to reset your password. You will need to know your User id, social, date of birth, and zip code listed on your account.
After this initial set-up, you may access your home banking account at any time through our homepage link “Click Here for Home Banking” and via our Mobiliti App
- When you first login to Home Banking, you will be required to read the presented disclosures.
- You will be required to set up your Multi Factor authentication and security questions. Once enrolled, each time you log in, you will see a Personal Security Phrase and image you selected. This is a security feature to help visually show you have entered the correct User ID for your account. Note: User ID and passwords are case sensitive.
- You may also change your password or email at any time via the “Your Preferences” menu option within Home Banking.
For questions or assistance, please contact us at 956-661-4000.
- You can process an immediate transfer by simply choosing a TO and FROM account, entering an amount and then process by selecting Submit My Transfer Request button.
- You can also schedule a future dated one-time transfer simply by changing the “Transfer Date” to a future date.
- Lastly, you can schedule a recurring transfer of funds between accounts by selecting a frequency and either (1) the number of transfers or (2) the date you want the last transfer to post or (3) No End Date.
*Transfer To Another Account
To make a transfer to a completely different account number click on the link above: “Transfer To Another Account”
The following information must be known to complete this type of transfer:
- The Account Number
- The Account Suffix (ex “0” for savings)
- The Account Type (ex: Savings, Checking or Loan)
- The First 3 Letters of the Account Holder’s Last Name for which the money will be transferred to.
Note: To transfer money with other Financial Institutions, please select the “Pay Bills” under the Bill Payment menu within Home Banking.
For questions or assistance, please contact us at 956-661-4000.
- Log in to your Home Banking account at securityfirstcu.com.
- Select “Pay Bills” from the Bill Payment menu.
- A new window will open. If you are not registered yet with Bill Pay, you will need to register first. For questions or assistance with this step, please contact our Call Center at 956-661-4000, opt. 7.
- If you are already registered, once the new window opens, please select “Transfer Money” from the main menu.
- If this is your first time using this feature, you will need to “Add an Account.”
- Complete the form to add an account, and to complete the setup process, account verification is required.
- Once the verification form is complete, please keep an eye out for small deposits that will be made into your account. Once these deposits are posted, please return to the Transfer Funds page within Bill Pay to verify the deposit amounts.
- Now, you can transfer funds from your SFCU account to an External account or vice versa. Simply select the from and to account, designate the dollar amount*, select a one or repeating transfer option, and transfer date. That’s it! SFCU Bill Pay does the rest!
*A $2.00 fee applies.
Within Home Banking, select “Access Accounts” from the main menu, and select “Mobiliti” from the drop down menu. Simply, complete the form, and you will receive text messages with confirmation of set up.
If you have already set up Mobiliti, through this menu, you can add, or edit mobile devices and account access.
RESOURCES
HOME BANKING:
ONE-TIME TRANSFER: Make a loan payment immediately by processing a one-time transfer from your SFCU savings or checking.
SCHEDULE FUTURE TRANSFERS: Schedule transfers in advance to pay your loan.
RECURRING TRANSFERS: Set up recurring payments from your SFCU savings or checking to make loan payment(s) automatically.
PAY BY MAIL:
You may mail in or drop off your payment at any branch. If mailing in, it is recommended to mail 10 days in advance of due date to allow for processing.
PAYMENT CAN BE MAILED TO:
Security First Credit Union
Attn: Teller Department
P.O. Box 4829
McAllen, TX 78502
PAY BY PHONE:
Make a payment right over the phone with one of our Call Center Representatives. A $15 convenience fee applies.
CONTACT THE CALL CENTER AT:
956-661-4000 or 800-556-0422, OPT. 7
Recently moved or changed phone numbers? Be sure to contact us immediately to update your account information.
This is important to ensure that statements are delivered accurately.
Please visit a local branch or contact our Call Center at (956)661-4000, Option 5 for further assistance.
Making a Budget (PDF – English)
This personal budget worksheet from the FTC helps you to evaluate your expenses and savings potential.
These free calculators from My Home by Freddie Mac® are intended to provide guidance and financial estimates only. Please speak with your lender for detailed information.
For a complete listing, visit http://myhome.freddiemac.com/resources/calculators.html or select from the options listed below.
Rent vs. Buy
Understand the financial differences between renting and homeownership.
Tax Savings
Learn about the potential tax savings with homeownership.
How Much Can You Afford?
Research how much house works within your budget; please be mindful of all of your expenses, including utility bills, groceries and all loan payments.
How Much Can You Borrow?
Learn how much money you might be able to borrow.
Fixed or Adjustable-Rate?
Understand the financial differences between the fixed- and adjustable-rate mortgage.
Adjustable-Rate Mortgages
Find out how much monthly mortgage payments might be with an adjustable-rate mortgage.
Fixed-Rate Mortgages
Find out how much monthly mortgage payments might be with a fixed-rate mortgage.
15-year or 30-year Term?
Learn how a different term affects your mortgage payment and overall cost of the loan.
Am I Better off Refinancing?
Find out if you’ll benefit from refinancing.
Closing Costs
Estimate what your closing costs might be.
Down Payments
Research how much of a down payment you should consider.
Refinancing Costs
Understand what your refinancing costs might be.
Extra Payments
Learn how advantageous extra monthly mortgage payments might be.
Paying Points
Find out how paying extra points might lower your mortgage rate.
Mortgage Insurance
Understand how to possibly reduce mortgage insurance.
