Savings & Checking – Security First Credit Union

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ATTENTION MEMBERS

ACCOUNT AND ZELLE FRAUD ALERT

IMPORTANT NOTICE: Members, please be aware there is a new scam where fraudsters are deceiving consumers to obtain your personal account information. The fraudsters are claiming to be calling from a credit union or bank’s Fraud Department. They are handling the call similarly to debit and credit card fraud.

These fraudsters ask you to provide your online banking “username” to reverse the fraudulent charges. This allows the fraudster to login into your account, and rather than “reversing” charges, they proceed to Zelle funds from the account.

Please know that Security First Credit Union will never call, text, or email you to ask for your online username, password and other personal identifying account information. If you suspect fraud on your Security First account(s), please contact our Call Center immediately to report it and review your transactions at 956-661-4000 opt. 7.

ATTENTION

ONLINE APPLICATION NOT AVAILABLE

Our online application is currently not available. Applications and documentation may be submitted via email at marketing@securityfirstcu.com or delivered to any of our eight branch locations.

Attention Members: We have updated our online banking authentication and fraud detection. Effective Wednesday, December 9, 2020, site authentication images will no longer be required. Upon login, you will need to re-select your three (3) security questions and answers or select new security questions and answers. You will not be able to access your Mobile Banking App until this is complete. Our new method of authentication is designed to measure the risk associated with a user’s login and post-login activities by measuring a number of risk indicators. This method provides transparent authentication for the majority of users, ensuring a more positive user experience. Behind the scenes, we evaluate fraud and risk in real-time and are able to respond to any detected anomalies. We believe this newer security technology will increase the efficiency and satisfaction of your online banking experience.

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